*Exemption required for NHS. List of exemptions can be found on our website. A charge of £30 applies if not exempt. PLEASE NOTE: This service is only available from 1st October 2025.
This appointment is designed to assess whether ear wax is present and if removal is necessary. Using an otoscope, the pharmacist will examine your ear canal and let you know if you would benefit from our private ear wax removal service at our sister pharmacy, Cyncoed Pharmacy.
Please note: This appointment is for assessment only and does not include wax removal. The Ear Wax Removal service is only available for individuals aged over 18 and is provided at Cyncoed Pharmacy.
Excellent service , very kind and friendly staff , patient and understanding. Will come here again.
Haiyan An
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Excellent service, thank you!
Bethan Daunton-Johns
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Excellent service as usual 😊
Joanna Voisey
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Good, convenient and helpful service. Thank you!
S Kendrick
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Friendly and great service, made to feel welcome. Lots of appointments available for what is needed. Good range of products on sale and friendly staff always available to help.
Melanie Wilson
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Excellent service, helpful, lots of advice and hopefully with resolve my issue without the need for a doctor.
